Returns & Exchanges
At Wicked Cushions, we want you to be fully satisfied with your purchase, which is why we offer a 365-day return and exchange window for all our products. If your cushions aren't the perfect fit, we make the process of getting a refund or a replacement quick and hassle-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Prepare the Package
Place the items in their original packaging to ensure they remain protected during transit back to our warehouse.
- 3.Ship It Back
Print the prepaid shipping label provided through the portal and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.